Privacy Policy

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Last Updated: February 16, 2025

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All Apps Go To Heaven Inc. ("we," "us," or "our") has prepared this Privacy Policy to explain what personal information we collect, how we use and share that information, and your choices concerning our information practices. Through our website and mobile applications, we provide an interactive story game where users chat with AI-powered characters (collectively, the "Service").

Before using the Service or submitting any personal information, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Service.

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1. Personal Information Collection

Information You Provide to Us:

  • Account Information: Name and email address when you create an account through our authentication providers
  • Payment Information: When you make purchases, payment details are processed by our payment providers (we do not store payment card information)
  • Usage Information: In-game choices, chat histories, progress data
  • Communication Information: When you contact us for support or respond to surveys

Information We Collect Automatically:

  • Device Information: Device model, operating system, browser type, IP address, and unique identifiers
  • Usage Information: Features accessed, gameplay statistics, session information, actions taken in-game
  • Location Information: General location inferred from IP address
  • Technical Information: Performance data, error logs, and analytics data

Information From Third-Party Sources:

  • Authentication providers (when you sign in using OAuth)
  • App stores (for purchases and refunds)
  • Payment processors (transaction status)

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2. How We Use Your Information

We use your information for the following purposes:

Service Delivery:

  • Provide and maintain the Service
  • Process transactions and manage virtual currency
  • Authenticate your identity and maintain account security
  • Save your game progress and preferences

Service Improvement:

  • Analyze game performance and user experience
  • Debug technical issues
  • Develop new features and content
  • Create aggregated usage statistics

Communications:

  • Send service-related notifications
  • Respond to your support requests
  • Provide updates about changes to our service
  • Send marketing communications (with your consent)

Security and Legal Compliance:

  • Protect against fraudulent or illegal activity
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Respond to legal requests and prevent harm

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3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who help operate our Service
  • Payment processors for transaction handling
  • Analytics providers for Service improvement
  • Legal authorities when required by law
  • Successor entities in the event of a business transaction (e.g., merger or acquisition)

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4. Data Security

We implement appropriate technical and organizational security measures, including:

  • Encryption for data transmission
  • Access controls and authentication
  • Regular security assessments
  • Monitoring for suspicious activity

While we take steps to protect your information, no Internet transmission is ever fully secure. We cannot guarantee the security of information transmitted to or from the Service.

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5. Data Retention

We retain your personal information for as long as needed to provide the Service and comply with legal obligations. Specifically:

  • Account information: Until account deletion
  • Game progress: Until account deletion
  • Chat histories: Retained in anonymized form indefinitely
  • Transaction records: As required by law
  • Technical logs: 90 days

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6. Children's Privacy

The Service is intended for users aged 16 and older. We do not knowingly collect information from users under 16. If we learn we have collected information from a user under 16, we will delete that information.

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7. Your Rights and Choices

You may:

  • Access your personal information
  • Request deletion of your account
  • Export your data
  • Opt out of marketing communications
  • Update your information
  • Control cookies through your browser settings

To exercise these rights, contact help@thegameisunnamed.com.

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8. Geographic Restrictions

The Service is hosted in the United States and intended for users in Canada and the United States. The Service is not available to users in the European Union, United Kingdom, or other restricted jurisdictions. By using the Service, you acknowledge that your information will be transferred to our servers in the United States.

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9. Changes to this Policy

We may update this Policy to reflect changes in our practices or for legal reasons. We will notify you of material changes via email or through the Service. Your continued use after changes indicates acceptance of the updated Policy.

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10. Contact Us

For questions about this Privacy Policy:

Email: help@thegameisunnamed.com

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All Apps Go To Heaven Inc.

[Company Address]

Ontario, Canada